KelliAI

Privacy Policy

Effective Date: October 12, 2026

Preview — not yet available

Staff SMS sign-in verification

KelliAI, operated by Win All 3 Phases LLC, is preparing SMS verification for invited staff. The intended messages are one-time codes for phone verification and sign-in security. Message frequency depends on verification requests. Message and data rates may apply.

This program is not active. This website does not enroll staff or send verification codes.

Staff verification requires separate consent; the demo, support, clinic-patient, and promotional choices on this website do not enroll staff in this program.

Questions? support@kelliai.ai

kelliai.ai is the home of KelliAI, a product and platform operated by Win All 3 Phases LLC. When we refer to "we," "us," or "our," we mean Win All 3 Phases LLC and its platforms, including KelliAI and SMS messaging services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.

SMS Communications

Win All 3 Phases LLC operates SMS messaging services through the KelliAI platform for aesthetic medical practices. By separately opting in on a KelliAI form, you consent to receive the type of text messages selected, which may include appointment and scheduling messages, requested information, support, account notifications, and promotional messages when separately authorized. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

1. Who We Are

KelliAI is an SMS platform provider. For website visitors and business prospects who separately opt in on a KelliAI form, Win All 3 Phases LLC may send demo scheduling, requested information, support, account notifications, and promotional messages when separately authorized.

For opted-in patients of participating medspa and wellness clinic clients, KelliAI sends appointment reminders, recall messages, promotional offers when authorized, and wellness updates on behalf of the participating clinic. The clinic remains the sender and data controller for its patient records.

2. Information We Collect

We collect the following categories of information:

  • Contact information: name, phone number, email address.
  • Clinic information: clinic name, website, business address, monthly revenue range, biggest revenue gap or business challenge.
  • Communication content: messages exchanged with our AI concierge or sent via our SMS platform on behalf of our clinic clients.
  • Technical information: IP address, device type, browser, and limited usage analytics required to operate and secure the site.

3. How We Use Your Information

We use the information we collect to:

  • Send AI-powered SMS messages — including appointment reminders, recall messages, and promotional offers — on behalf of our medspa and wellness clinic clients.
  • Respond to inquiries, provide customer support, and deliver the services you request.
  • Schedule and conduct revenue audits or onboarding calls.
  • Improve the safety, reliability, and quality of our platform.
  • Comply with applicable laws, including telecommunications and consumer protection regulations.

4. SMS Messaging & Consent

Providing a phone number alone does not enroll you in SMS messaging. By separately checking an SMS consent box on our website or through a participating clinic's opt-in flow, you consent to receive the type of SMS messages described beside that checkbox. Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. You may also email us at support@kelliai.ai to be removed from all messaging.

5. Mobile Information and SMS Messaging

KelliAI may collect a mobile telephone number when a user voluntarily provides it through a KelliAI website, scheduling form, contact form, demo request, intake form, QR code, chatbot, AI receptionist, or participating provider.

Mobile information is used to provide communications requested or authorized by the user, which may include appointment messages, scheduling updates, support responses, account notifications, follow-ups, review requests, and promotional messages when separately authorized.

Message frequency varies. Message and data rates may apply.

Users may reply STOP to opt out and HELP for assistance.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our business operations, including messaging and telecommunications providers, is permitted only as necessary to provide and support the requested service.

SMS consent records and mobile opt-in data will not be sold, rented, or transferred to third parties for their own marketing purposes.

6. How We Share Information

We do not sell your phone number, email, or personal data. We do not share your information with third parties for their own marketing purposes. We share information only as follows:

  • With your clinic: If you are a patient of a clinic that uses KelliAI, your information is shared with that clinic so they can serve you.
  • With trusted service providers: Hosting, database, SMS carriers, AI inference, payment processors, and analytics — all bound by confidentiality and only permitted to process data on our behalf.
  • For legal reasons: When required by law, court order, or to protect the rights, safety, or property of KelliAI, our clients, or the public.
  • In a business transfer: If KelliAI is involved in a merger, acquisition, or sale of assets, your information may be transferred under equivalent privacy protections.

SMS opt-in data and phone numbers are not shared with third parties for marketing purposes under any circumstances.

7. Data Retention

We retain your information for as long as needed to provide our services and to comply with our legal obligations. Lead and conversation records are retained for up to 36 months unless a longer period is required by law. You may request deletion of your personal data at any time by emailing support@kelliai.ai.

8. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. These include encrypted database connections, encrypted transport (HTTPS), restricted access controls, audit logging, and regular security review of our vendors. No system can be guaranteed 100% secure, but we work continuously to protect the data entrusted to us.

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us at support@kelliai.ai. We will respond within the time frame required by applicable law.

10. Children's Privacy

KelliAI is intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and post the updated policy on this page. Material changes will be communicated where required by law.

12. Contact Us

Questions about this Privacy Policy or your data? Contact us at:

KelliAI
Email: support@kelliai.ai
Website: kelliai.ai